- Do I need to gap my planks when I'm using CONCEALoc Hidden Fasteners?
The CONCEALoc fasteners provide consistent spacing between the sides of the planks. You will need to gap the ends at all butt joints per our Installation & Maintenance Guide, which can be found in the Installation Resources section of our Web site.
- Is there a CONCEALoc Hidden Fastener installation video available?
Yes. View the "Grooved Planks - CONCEALoc" video on our web site in the Installation Resources section.
- What tools are required to install the CONCEALoc Hidden Fasteners?
No special tools are required when using TimberTech grooved planks - just a drill/driver. We provide a #1 square drive bit with the screws and CONCEALoc clips. If using TimberTech solid planks, a route with TimberTech's CONCEALoc router bit will be needed to create a groove at each joist. You can find complete details on how to install CONCEALoc in grooved and solid planks in TimberTech's online Installation Resources.
- What are the CONCEALoc Hidden Fasteners made of?
The CONCEALoc fasteners are made from 304 stainless steel. This material, with its high nickel content, will ensure a long life even in harsh environments. All screws are stainless steel, and pneumatic nails are coated carbon steel.
- Can CONCEALoc Hidden Fasteners be used on angles?
Yes. Any angle up to 45 degrees can be achieved. On angles; offset the center of the fastener ½” towards the long point of the joist, so the screw will not exit the side of the joist when driven. Reference our Installation Resources for additional details.
- Is it possible to replace a plank installed with CONCEALoc Hidden Fasteners, if it gets damaged after installation?
Yes. You can find complete details on how to do this in the TimberTech Online Installation Resources.
- How many ends of decking will one bottle of end coating cover?
Each bottle of TimberTech End Coating will cover approximately 250 end cuts.
You can even purchase end coating on the TimberTech Online Store.
- How many and where do I put TimberTech DeckLites on the stairs?
The TimberTech Riser Lights are typically centered on the stairs. Some areas have codes specific to stair lighting. Be sure to check your local code requirements. The number of lights you install on your stairs is personal preference - so have some fun with it
If you are looking for inspiration, check out the TimberTech DeckLites photo gallery.
- Can TimberTech Cortex fasteners be used for all decking?
TimberTech Cortex® fasteners can be used on all TimberTech decking for perimeter boards and stairs, except for ReliaBoard® or Terrain profiles.
Cortex provides a discrete, hidden fastening solution for perimeter boards and stairs. Combined with TimberTech CONCEALoc® or FUSIONLoc™ for the main decking areas, you can enjoy a complete hidden fastening solution for the entire deck surface.
- Can I order extra balusters, mounting kits, and connector kits?
Absolutely! Baluster Packs and Hardware Kits can be ordered through your local TimberTech dealer.
You can also purchase the mounting kits on our TimberTech Online Store, along with fasteners, railing components, and coating and more.
- Can trim screws be used instead of TimberTech Cortex for perimeter boards?
We do not recommend the use of trim screws or alternative fasterners on TimberTech decking. If the TimberTech Cortex system is not desired, we offer color-matched TOPLoc composite screws.
The TimberTech TOPLoc screw is specifically engineered for TimberTech products, and will deliver the best surface appearance.
As an added bonus, TimberTech offers a 25-year limited warranty on all TimberTech branded fasteners!
- What is the wattage on TimberTech LED DeckLites?
The wattage of the TimberTech LED DeckLites depend on the type of deck light you are using. You can use up to 40 watts per Circuit and 90 watts per Transformer
Check out the TimberTech Photo Gallery to see how DeckLites can really bring light to your dream deck!
- Post Cap and Lighted Island Cap: 4 watts
- Accent, Under Rail, and Stair Riser: 2 watts
- In-Deck: 1 watt
- Dimmer: requires 20-90 watts
- What sizes are available in TimberTech gate kits?
We have gate kits for the TimberTech RadianceRail line of railing. These are sold as a package with all of the components to build and install your gate, with the exception of the top and bottom rails as well as composite baluster infill which is sold separately. The gate kit is assembled on the job site to accomodate openings up to 48" and is offered in a 36" height." The largest height with our RadianceRail gate kit is 36".
- Are CONCEALoc fasteners color matched to your decking?
CONCEALoc® and FUSIONLoc™ fasteners are not color matched to our decking. This hidden fastening system is designed to combine ease of installation with the look of a flawless, fastener-free surface. CONCEALoc®, offered in brown, and FUSIONLoc™, offered in black, blend with the framing in the gaps between the deck planks.
Combine with TimberTech Cortex - available in multiple colors that complement our decking - for the perimeter boards and stairs, and you can enjoy a complete hidden fastening solution for the entire deck surface!
- How much does FenceScape cost?
Please contact a FenceScape dealer or contractor in your area for pricing. Go to Where to Buy for a list of professional dealers and contractors in your area, or call 1-800-307-7780.
- Do FenceScape rails experience crowning?
Yes. Like wood rails, FenceScape's rail may have a slight crown. Be sure to install the rail crown up.
- Will FenceScape fade in color?
Yes. Most materials exposed to UV and weathering will fade. However, FenceScape is blended with high quality raw materials and UV-inhibiting pigments to minimize fade and produce a product consistent in color.
- I am a professional installer, and I need additional information. What should I do?
Please contact us at 1-800-307-7780 to speak with a FenceScape representative.
- How does salt water affect FenceScape?
Saltwater climates are a perfect application for FenceScape products. Salt water will have no ill effects on FenceScape.
- How does heat affect FenceScape?
The effect that heat has on FenceScape is similar to the effect it has on a wood fence. FenceScape was developed with reflective, inorganic pigments that minimize heat buildup.
- What is the benefit of using the rail bracket?
The benefit of using our color-matched, powder-coated rail bracket is simply ease of installation. Using the bracket provides an alternative to toe-screwing the rail between the posts, eliminating the need to pre-drill. Rail brackets also give increased structural stability.
- What kind of steel is in the rail?
The expanded steel in the rail is galvanized.
- Can I use FenceScape with a new or existing wood sub-structure?
Yes. FenceScape posts and post covers may be used in conjunction with a new or existing sub-structure. This is a great solution if you have existing 4x4 posts set that are in good conditions. It also gives you the ability to mix and match components. FenceScape does not warranty product failure due to a failed sub-structure or anything that does not properly secure FenceScape. Be sure to consult your local building codes.
- Can I cantilever TimberTech planks on my deck?
Yes. TimberTech Earthwood Evolutions, TwinFinish, DockSider, and ReliaBoard can be cantilevered 1” over the last support. TimberTech Floorizon planks should not be cantilevered.
- Can I use glue or caulk with TimberTech?
Do not use caulk to fasten TimberTech Floorizon planks or to seal between any of our planks. This will impede the drainage of the plank and inhibit the natural expansion and contraction of the planks. Some contractors have reported success with Premium PL 2000 construction adhesive to support the fastening of other planks, but it is not recommended as the primary means of fastening the planks or fascia. Again, do not use caulk to seal between the planks.
- Can I install my porch pillars or hot tub on top of my TimberTech deck?
Yes. Please remember the underlying joist system, not the TimberTech planks should be the primary structural supporting mechanism. TimberTech is not to be used as a primary structural load-bearing member.
- Can I use a router on the TimberTech product?
Yes. If you are installing a solid profile such as our Earthwood Evolutions, TwinFinish, DockSider, or TwinFascia a router can be used. These TimberTech products will route similar to wood. TimberTech offers a CONCEALoc Router Bit to cut the perfect groove in TimberTech Solid Planks to use our CONCEALoc hidden fastener clips.
- What kind of fastener should I use with TimberTech?
While installing TimberTech solid planks, we recommend using TimberTech's TOPLoc Face Fastening system or stainless steel or high-quality coated deck screws. For Earthwood Evolutions Plank, TwinFinish Plank and ReliaBoard: use a minimum #8 x 2-1/2". For DockSider Plank: use a minimum #8 x 3". Refer to our Installation Resources for more information. TimberTech grooved planks are installed using the TimberTech CONCEALoc Hidden Fastener. Follow the directions on the CONCEALoc box or bucket.
Our TOPLoc fascia fastening system eliminates the issues experienced with traditional fastening methods. The TOPLoc Fascia Bit and Fasteners are designed for proper fascia installations every time – allowing the fascia to hang in place.
Designed exclusively for TimberTech planks, TimberTech Cortex provides a discrete, hidden fastening solution for perimeter boards and stairs. Combined with TimberTech’s CONCEALoc for the main decking areas, homeowners can enjoy a true complete hidden fastening solution for the entire deck surface. Refer to our Installation Resources>
- Can I build my TimberTech deck directly over an existing surface?
See below for minimum space requirements for your TimberTech deck planks:
Earthwood Evolutions Plank, DockSider Plank, TwinFinish Plank and ReliaBoard
There must be a minimum of a 2" (nominal) sleeper system supported by and connected to the substructure over which the deck is to be built.
There must be a minimum 12" high unobstructed continuous air space along at least three sides of the deck to allow for cross ventilation. Specific application requirements apply to Floorizon. Please see our Installation Resources for proper ventilation requirements.
- Can TimberTech be painted or stained?
Although not recommended, TimberTech products may be painted or stained. TimberTech can not guarantee the performance of anything applied to the product. For painting information contact your TimberTech dealer or a local paint supplier. For further information on painting or staining your TimberTech decking refer to our Care and Cleaning Recommendations.
- My deck was constructed with pitch away from the house. Can I install the Joist Covers tight to the bottom of the joist?
No. The Combo Bracket and Joist Cover is a gutter that does collect water. When the Combo Bracket or Joist Cover is installed tight to the bottom of the joist, water cannot freely flow from the Combo Bracket or Joist Covers.
- Does TimberTech Decking come in a redwood color?
Our Caribbean Redwood is a great option if you're looking for a redwood color. You can also view all decking color options at Browse by Color or you can use our dealer locator to find a stocking retailer in your area.
- Which product is better for a heavily wooded lot?
Any TimberTech product can handle a heavily wooded lot, though for best performance we recommend our capped wood composite decking found in the Legacy, Terrain, and Tropical collections.
Decking in our capped wood composite collections take scratch, stain and fade resistance to an entirely new level with a capped poly shell that protects against the outdoor elements.
With 13 color options across multiple price points, we are confident you will find the perfect decking. Plus, it comes with an added 25-Year Limited Fade and Stain Warranty and the same great 25-Year Limited Warranty that covers material defects, splinters, and damage from termites or rot that covers all our decking options.
- What do you recommend to place under grills, chairs, and pots on decking from the Terrain, Tropical, or Legacy Collections?
We recommend using protective plastic, rubber, or felt leg pads on furniture and other items to help protect your Terrain, Tropical, and Legacy deck surface.
As you can see from our Decking Comparison Chart, our Terrain, Tropical, and Legacy collections have a high scratch resistance rating, but it's always beneficial to take the extra steps for protection.
- What preservatives are used in the composite core to avoid rotting?
TimberTech composite decking is comprised mainly of high density polyethylene and wood particles, but we also add proprietary ingredients to our composite decking that help offset rotting.
- Can TimberTech decking material be used for a wheelchair/walker ramp?
Yes, TimberTech decking and railing can be utilized to surface a ramp. We recommend consulting with a local contractor and check local building codes for requirements and best practices.
It’s also good to use a decking material that is slip-resistant.
You may also want to talk with your contractor about anti-slip strips for the ramp.
We also recommend looking into our handrail that meets the Americans with Disabilities Act (ADA) requirements.
- Between wood composite and capped wood composite, which TimberTech decking product resists fading the most?
While all TimberTech® products are formulated to help resist fade, any exterior product will fade over time due to environmental conditions. Our capped wood composite lines of decking, Earthwood Evolutions® Terrain, Tropical, and Legacy, lines of decking will provide you with the best fade-resistant performance. These are backed by our 25-Year Limited Fade & Stain Warranty. Traditional Composites like Reliaboard, TwinFinish and Docksider will weather as a result of the exposed wood fiber and surface patterns will blend over time and exposure.
- Is TimberTech fire resistant?
Fire regulations and codes continue to become more important in the building industry. TimberTech is committed to manufacturing products that are compliant with these requirements and safe for our customers.
Below is a listing of our products that have been tested and their Flame Spread Rating.
DockSider planks, with a unique 24-inch on-center span, are great for heavy-use public places and docks near water. In fact, New Jersey chose TimberTech DockSider decking to rebuild their boardwalk that was destroyed by Hurricane Sandy. It stands up to sun, sea spray and sand very well.
Be sure to take structural framing joists spans into consideration and check your local building codes for the construction requirements in your area before starting any project.
- Can carpeting be installed or an area rug be used over a three-seasons glass enclosed TimberTech deck?
Area rugs can be a fantastic way to add color and warmth to any space, including your three season’s room. We suggest that the rug be large enough to anchor and support the gathering space, yet it should allow circulation flow. In fact, airflow is important to prevent moisture build-up from beneath the deck, so check your elevation and ventilation of the substructure so the rug does not impede airflow. Please be aware of the type of decking and the type of area rug that you are considering.
We do not recommend installing carpet over your TimberTech deck, because we have not tested for it.
- I have a wood deck and need to replace some boards. Can I replace them with composite decking?
Yes, you can replace wood boards with composite, though there are a few factors to take into consideration. First, you will want to make sure your substructure is code-compliant and can hold the extra weight of a TimberTech composite board. The thickness of the board is also important so that you continue to have a smooth decking surface. You can find with thickness of our products on each of the product pages. So although replacing old wood deck boards with composite can be done – you probably cannot get the look you want, because the boards will not match.
If you want your entire deck to match – which is what we recommend – we do have another option. If your substructure is code-compliant, you may want to think about replanking your entire deck with all composite material!
- Is there a problem with heat build-up on composite?
Composite decking products, as with most outdoor building products, can retain heat especially after a long day in direct sunlight. At TimberTech, we have taken steps to minimize heat build-up with certain formulations of our composite decking product. If you're building a deck that will be in direct sunlight, we suggest looking for lighter color decking options.
- Will the DrySpace Combo Bracket or Joist Cover cause my deck to rot?
No. When properly installed the Combo Bracket or Joist Cover channels water away from the house and out of the Combo Bracket or Joist Cover. This also allows for airflow between the Combo Bracket or Joist Cover and joist.
- Can I paint DrySpace?
We do not recommend it because of the maintenance issues.
- Can I splice panels together to save material?
No. There is no way to make a joint between the Joist Covers and/or Panels that will prevent leaks. DrySpace comes in 12’ and 16’ lengths that allow for seamless installations. The 16’ kits are ideal for DrySpace installations where the joist cavities are 8' long.
- Can I install a more decorative ceiling under DrySpace?
No. That would require penetrating the Joist Covers with nails or screws.
- Could I install DrySpace by using F-Brackets only and not the Combo Bracket (Joist Cover/F-Bracket combo)?
No. The Combo Bracket (Joist Cover/F-Bracket Combo) must be used to collect any water that drains through or around the joist.
- Can I run the Panels over the top of a beam?
Panels must always stop 3” from the beam. In most cases the low point of the Panel will interfere with the beam causing water to dam on the Panel. Combo Brackets and Joist Covers should stop 1” from the beam. For more information on beams, refer to our Installation Instructions.
- Will chemical treatments or stains damage DrySpace?
No. Common, off-the-shelf stains and chemical wood cleaning treatments have no adverse effects on DrySpace.
- Can I use TimberTech DrySpace with TimberTech Floorizon Deck Planks?
Yes. With proper installation, TimberTech DrySpace can be used with Floorizon Planks. The moisture will be carried away from underneath the Floorizon Planks. It is the moisture underneath the Floorizon Planks that could cause cupping. In addition, since the V-Panels are cut 3" from the beam or rim joist, there should be some air flow around the planks.
- Can I install DrySpace by myself?
Yes. Complete, easy-to-follow instructions come with your DrySpace purchase or you can refer to our Online Installation Resources. Installation is easiest with two people. You are likely to have the tools and materials you need, or they are easy to find at your local hardware store.
- Can I get more information on TimberTech DrySpace?
TimberTech DrySpace is our under deck drainage system that collects and channels moisture from the spaces between your planks. It's ideal for second-story decks and is made of solid extruded vinyl for maximum strength, durability and weather resistance.
DrySpace effectively turns lower level patios into extra leisure and storage space – creating a usable dry space under your deck. It's great for creating more functional space to hang out with friends and family.
The off-white color design lightens and brightens the area under a deck, giving that space a crisp, finished look.
Learn more about TimberTech DrySpace.
- What happens to the dirt and debris that falls through the gaps between the deck boards with DrySpace installed?
DrySpace is a deck drainage system that collects water and debris that falls between the gaps in the planks and channels it away. When a deck is installed using the proper gapping requirements between planks and DrySpace is installed with the proper pitch, dirt and debris is able to fall through and be channeled out of the DrySpace panels and through the optional gutter helping to keep your space below clean and dry. Check out our DrySpace installation video and installation guide for more detailed information.
- Will DrySpace fail if snow melts and then freezes on the DrySpace?
If the TimberTech DrySpace has been installed with the proper pitch as defined within the Installation and Maintenance Guide, the majority of the melt off would channel out of the panel rather than freeze. If minimal freezing would occur, TimberTech DrySpace has been tested to support 25 lbs/sq ft. Check out our DrySpace installation video and installation guide for more information.
- Are the RadianceRail kits actually a full 6’ and 8’?
All are designed to be 6’ and 8” or measured from center of post to center of post. The additional material is provided to allow for angles and end cuts/trimming.
- I have a chip in the cap stock (outer layer) material on my RadianceRail; can I repair it or touch it up?
Yes. Automotive touch-up paint such as Duplicolor 2 in 1 Scratch Fix works well and is available at most department or automotive retailers. For Coastal White use universal gloss white and for Classic Black use universal flat black.
- We are installing RadianceRail Express on a curved deck, will the brackets swivel like regular RadianceRail?
While RadianceRail Express Brackets are fixed and do not swivel, however they do accommodate angles up to 45 degrees.
- How close to the rails can you safely have a barbecue grill without damaging TimberTech Railing?
The distance from our railing can vary depending on the type of grill and size. Most grill manufacturers will have recommendations for placement in proximity to vinyl siding, and you can follow those same recommendations for TimberTech Railing.
To protect your deck, a grill mat can be placed under the grill to avoid grease spills. You will want to make sure that the grill mat is safe for your composite decking. Happy Grilling!
- What different styles do you have for TimberTech railing?
We currently have six different styles of railing.
As you can see in the chart, each railing options offers a different look and features.
- What options are available with the TimberTech decking systems for a glass view?
We do offer a Glass Channel Kit that allows for the installation of glass infill with TimberTech railings including RadianceRail®, Evolutions Rail® Contemporary, and Evolutions Rail Builder. The Glass Channel Kits are offered in White and Black and in 6' lengths. The glass is sold separately, and always check your local building codes before starting any project.
If you are looking for a more modern looking railing – check out the TimberTech Evolutions Rail with CableRail infill. This railing will give you those beautiful unobstructed views similar to a glass infill. We have a partnership with Feeney, Inc. for the first composite railing system designed to work with CableRail. You will love your view with this high-style railing!
- Can TimberTech railing and decking products be curved or bent?
TimberTech railing and decking products can be curved or bent using heat and force to create custom shapes. Because curving/bending is performed by customers on their own or by third-party fabricators, TimberTech cannot guarantee the integrity or performance of such applications, including the potential effect to the products’ structural rigidity, aesthetics or other product attributes. Any problems to the decking or railing products resulting from curving/bending are expressly excluded under TimberTech’s Limited Warranty. TimberTech recommends that all designs be reviewed by a licensed architect, engineer or local building official before installation.